All company and client initiatives in the last five years have been accomplished without internal resources. The work has involved virtual teams. Paul has been successful because he maintains focus on the high-level objectives, is involved in the implementation details (to control costs) and gets hands-on when needed. Of course, online services (i.e. email programs, web analysis/analytics, surveys and design templates) are routinely used. But much of the credit goes to a group of truly talented consultants that Paul has been privileged to work with. They include: